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Privacy

KAIMETA PRIVACY AND COOKIE STATEMENT

The privacy of all of our Users is very important to Kaimeta. When you, as a User, use the Service we process your Personal Data. This Privacy and Cookie Statement describes how Kaimeta safeguards and processes your Personal Data. This Privacy and Cookie Statement not only applies to http://Kaimeta.com, but also to all its subdomains (e.g http://myapp.kaimeta.com). We recommend you to read it carefully. Words in this Privacy and Cookie Statement that are capitalized are defined in Kaimeta’s Terms & Conditions, which you can print and download here http://www.Kaimeta.com/legal

1.  Who is Kaimeta

The Service and Websites of Kaimeta are marketed and operated by Kaimeta, LLC. Kaimeta is a private company with limited liability in accordance with Texas laws, having its registered office at 360 Nueces St, #4208, Austin, TX 78701. You can also reach Kaimeta by phone and/or email:

Tel.: +1.512.203.7711

Web: http://kaimeta.com/contact-support/

2.  What is stated in this Privacy and Cookie Statement?

Kaimeta informs you in this Privacy and Cookie Statement about:

  • The kinds of Personal Data processed by Kaimeta by means of the Service;
  • Cookies and similar technologies;
  • The purposes for which Kaimeta processes Personal Data;
  • Where the Personal Data are processed;
  • The security measures in place to protect Personal Data;
  • Kaimeta’s limits of responsibility concerning third parties;
  • Viewing, changing and deleting your Personal Data;
  • Changes to this Privacy and Cookie Statement;
  • What to do if you have any questions or remarks

3.  The kinds of Personal Data processed by Kaimeta

A. Essential Personal Data to create your Account

When you create an Account, you have to provide some Personal Data. When registering, Kaimeta and our partners will ask you to provide your email address, your full name and other optional information such as, but not limited to phone number. Kaimeta stores this Personal Data as well as other Personal Data provided by you when you use the Service.

B.  Personal Data by using our Service

In order to use our Service, you have to provide additional Personal Data. This information will not go public through the Service. You can also provide your financial information to Kaimeta and third parties, such as your financial information to make payments for additional Paid Services or Purchases. All payment card details provided for such Transaction while using our Service will under no circumstances be processed or stored by Kaimeta. All payment processing of this information will be handled by the payment provider.

As a regular user the following information about you will be stored in our databases for use of the Services:

  • your name;
  • your email address;
  • telephone number;
  • billing address details;
  • if you are a company:
    • invoice details
    • company’s address details

You may also decide to become a Kaimeta Reseller or Partner. In that case the following information about you will also be stored in our databases:

  • your company name;
  • your company’s address details;
  • your company invoice details;
  • contact person details (name and email address).

By using the Service you can also provide other Personal Data to Kaimeta and third parties, such as Personal Data for inclusion in or to be processed with the App and Services. Kaimeta is not the controller of these Personal Data, but a processor.

C.  Automatically generated information of you and your users

Like most websites, application providers and online services, Kaimeta gathers and processes automatically generated information about how you use the Service. The information gathered includes your IP-address and/or unique device ID.

This also occurs with regard to the automatically generated information about how users of the Application use the Services; if the App is published through our Service. This kind of information helps us to better understand how our Service is used, to inform you how the App is used, and how we can improve the Service to suit the need of our users. If the user authorization features inside your app are enabled, the following additional user information will be stored:

  • Name;
  • Email address;
  • Age range;
  • Gender;
  • Additional profile information returned by an external provider such as Google, Facebook, Twitter, LinkedIn or other Social Networks.
  • To provide you with information about the usage of the app we are also collecting the following (anonymous) information:
  • The moment when the user opens up the app;
  • The service blocks they’ve opened inside your app and the amount of time they’ve spend in this block;
  • Actions such as music playback, opening urls;
  • The moment when the user leaves the app;

Note: if the user authorization features are enabled we are able to link the anonymous information to the user once they login.

4.  For what purposes does Kaimeta process Personal Data?

A. Purposes

Kaimeta processes Personal Data for the following purposes:

  • to enable you to use the Service;
  • to keep you updated with relevant information about our Service;
  • to inform you about Kaimeta’s (other) products or services;
  • to improve and/or customize the Service;
  • to identity you/or customize the Service;
  • to identify you and to prevent fraud;
  • to provide support;
  • to pass your Personal Data to third parties, if you requested us to do so or if we are legally obliged to do

B.  Use of Personal Data by Kaimeta

Kaimeta will process the Personal Data you provided to enable you to create an Account and to use our Service.

Kaimeta aims to keep you informed of any changes to its Services, or similar products or services. Kaimeta will use your Personal Data to notify and/or email you regarding these changes, products or services. Please be aware that you will also receive emails and/or notifications from Kaimeta concerning the proper functioning of your Account.

When you write to Kaimeta with an enquiry, request or question, you may choose to include some Personal Data. Such communications and any additional data supplied will be stored by Kaimeta; and Kaimeta may use your email address to reply to you and your Personal Data may also be used to help us improve or respond more effectively to user customer service requests and support needs.

C.  Transmission of Personal Data to third parties

Kaimeta does not sell, trade or rent your Personal Data to third parties without your prior consent. However, Kaimeta can provide your Personal Data to third parties, when this is essential for providingvthe Service to you or for carrying out your instructions , such as for making payments by means of payment providers for Paid Services.

Kaimeta may provide “aggregated anonymous data” about the usage of the Service to third parties for such purposes as well, as it deems to be appropriate. “Aggregated anonymous data” is data that cannot be traced back to you and which therefore does not count as Personal Data. For instance, Kaimeta may use aggregated anonymous data to better understand how Users use the Service.

In the event that Kaimeta (or any parts of it) are transferred to a third party, or that Kaimeta merges with a third party, or undergoes a re-organization, your Personal Data may also be disclosed and/or transferred to that third party. This third party will have the right to continue to use Personal Data and other information that you provided to Kaimeta.

Kaimeta may disclose your Personal Data where it believes, in good faith, that it is necessary to comply with a legal court order, ongoing judicial proceeding, criminal or civil subpoena, or other legal process or request by law enforcement authorities in the United States or to exercise its legal rights or defend itself against legal claims.

5.  Where are the Personal Data processed

The Service is provided by using hosting services of Amazon and Rackspace (“Secure Hosting Providers”), in the United States and the European Economic Area. However, the Personal Data processed by Kaimeta may be transferred to, and stored on, servers maintained by these Secure Hosting Providers  located in countries outside these locations. These Secure Hosting Providers state that they shall adhere to the Safe Harbor principles and it is affiliated to the Safe Harbor program of the U.S. Department of Commerce. This means that there should be an adequate level of protection for the processing of Personal Data by these Secure Hosting Providers. You agree to this transfer and processing outside the USA and EEA. Kaimeta will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this privacy policy.

6.  What security measures are in place to protect Personal Data?

The security of your data and that of other Users is very important to Kaimeta. We have implemented technical and organizational measures to protect your Personal Data against loss or any form of unlawful processing. Kaimeta implements the following measures: protection of our servers by firewalls, SSL connections and encryption of sensitive data. This list is not exhaustive.

7.  Cookies

Kaimeta uses cookies on their Websites. Kaimeta may use both session cookies and persistent cookies to better understand how you interact with the Website, to monitor aggregate usage by our Users and web traffic routing on the Website, and to improve the Website and the Service. A session cookie enables certain features of the Website and the Service and is deleted from your computer when you disconnect from or leave the Website. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. Persistent cookies help our Websites to recall specific information on subsequent visits. The persistent cookies we use may for example remember your country and language preferences, both based on you IP address. Persistent cookies can be removed by following your web browser help file directions.

Kaimeta does use third party tracking cookies. Kaimeta uses services such as Google Analytics, Google AdWords Diversion, Google Dynamic Remarketing, and DoubleClick, all for which cookies are placed by Google or related Service Provider.

Kaimeta uses these services to get information about how visitors use the Website and Applications. Google may transfer this information to third parties if this is required by law, or where such third parties process the information on Service Providers behalf. We have no influence over the processing of personal data by Google or Service Providers. The information is transmitted to and stored by Google and Service Providers on servers in the United States. Google states to adhere to the Safe Harbor principles and is affiliated with the Safe Harbor program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data. Please read the privacy statement of Google (which may change periodically) to read what they do with your (personal) data it via these cookies.

Kaimeta can also use Mouseflow and / or Clicky web analytics service. This service records mouse clicks, mouse movements and scrolling activity of you on our Websites. Mouseflow only collects Personal Data you voluntarily enter on our Websites. For more information about how Mouseflow uses your (personal) data, please visit the Clicky Policy or Mouseflow Policy. Mouseflow states to adhere to the Safe Harbor principles and is affiliated with the Safe Harbor program of the U.S. Department of Commerce.

Another service we use is provided by Pingdom. Thanks to Pingdom we exactly know how our Websites perform and what we can do to enhance the experience of our users. See the Privacy Policy of Pingdom for further information:

Additionally, our subdomain http://myapp.kaimeta.com makes use of the cookie services provided by Visual Website Optimizer, NewRelic and Zopim. For more information about how your (personal) data will be processed, please click on the aforementioned names and you will be redirected to their privacy policies.

You have the right and possibility to refuse to accept cookies, although this may restrict the functionality of the Website and make our Service less User-friendly to you.

8.  Limits of responsibility concerning third parties

Our Service may contain services and products offered by third parties, and/or hyperlinks to the websites or services of partners, advertisers and other third parties.

Kaimeta has no control or influence over the content, websites or services of these third parties. Different privacy policies may apply to the use of third party websites and services. This Privacy and Cookie Statement only relates to Personal Data which have been obtained by Kaimeta through your use of the Service for its own purposes. Kaimeta does not accept any responsibility or liability for the content, practices or operation of third party websites and services.

9.  Viewing and changing Personal Data

You can always view, edit or delete the Personal Data in your Account.

If you want to know what Personal Data Kaimeta has stored about you, you can contact Kaimeta, with reasonable frequency, by sending an email to support@Kaimeta.com. Kaimeta will send you an overview of all your stored Personal Data within four (4) weeks.

After receipt of this overview, you may request Kaimeta to correct, supplement, delete or block Personal Data that is factually incorrect, incomplete or irrelevant for the purpose of processing, or if the data is in violation of a legal provision. Kaimeta will inform you within four (4) weeks whether it will comply your request.

If you wish to delete your entire Account you can do so by contact support http://kaimeta.com/contact-support

After deleting of your Account, Kaimeta may store your Personal Data and Account for a further period of time for a number of reasons, including but not limited to back-up reasons, legal obligations concerning the retention of accounting information and the prevention of malicious actions resulting from identity theft or other offences or crimes such as fraud. Deleted Personal Data and Accounts are only accessible to Kaimeta and cannot be accessed by any users of the Service. All retained Personal Data continues to be subject to this Privacy and Cookie Statement.

10. Changes to this Privacy and Cookie Statement

Kaimeta may update this Privacy and Cookie Statement at any time. Kaimeta will publish any updated version of the Privacy and Cookie Statement via the Service. Kaimeta encourages you to check this page from time to time to be aware of any changes to this Privacy and Cookie Statement and to stay informed about how Kaimeta protects your Personal Data. You acknowledge and agree that it is your responsibility to review this Privacy and Cookie Statement periodically and familiarize yourself with any updates.

11. What to do if you have any questions or remarks?

If you have any questions or remarks about Kaimeta’s Privacy and Cookie Statement, please contact Kaimeta via the Website http://kaimeta.com/contact-support/

This Privacy and Cookie Statement was last updated: July 1, 2015